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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Preece

David Preece

October 5, 2024

5  out of  5
rating by David Preece
"I switched from American Family to State Farm recently, and Josh took me through all my different auto coverage and life insurance options and was extremely helpful, I was able to bundle my car, renters insurance and life insurance for $50 cheaper a month than I was paying at American Family for JUST my car. Very happy!"
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Alexandra Smiley

September 25, 2024

5  out of  5
rating by Alexandra Smiley
"Just switched over to State Farm from American Family. Cinthya was awesome to work with and am saving about $70/month with much better policies!!"
We responded:
"Thanks Alexandra! "
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Mandie Huber

September 11, 2024

1  out of  5
rating by Mandie Huber
"We had our dishwasher flood and ruin our wood floor and leak into our basement. When I called our agent’s office to make a claim they said we needed to work with a restoration service, which we did, and they removed the damage and dried things out. Now a MONTH later we are still living with a torn up kitchen and we cannot get any adjuster to come or approval to get things fixed. People are always out of office or unavailable and unresponsive. The reason we chose to have our insurance through State Farm local agents is because we believed that they would be efficient should the need for a claim arise. This couldn’t be further from the truth and we should have just gone with the online discount insurance. We are so disappointed in State Farm and how this is being handled."
We responded:
"Hi Mandie, we’re sorry that you are having this experience with our claims department. We wish there was more we could do for you! As we mentioned when you last spoke with our office, if we could approve the claim payment ourselves we would, but unfortunately the claims department is separate from our office therefore our hands are tied. We will continue to do whatever we can to advocate for you but we have no control over the timeline. We appreciate your patience and we thank you for your continued business. "
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Madeleine de Lotbiniere-Bassett

June 27, 2024

5  out of  5
rating by Madeleine de Lotbiniere-Bassett
"Cynthia and Josh were so pleasant to work with. They were efficient and kind. They took time to answer all of my questions."
We responded:
"Thank you Madeleine! "
Profile photo of Bonnie Maurer

Bonnie Maurer

June 7, 2024

5  out of  5
rating by Bonnie Maurer
"Josh was so incredibly helpful! He found me lower rates, better coverage and a lower deductible than my current insurance coverage with another insurance company!! I even asked him if he was wearing khakis and he said yes!!! 🤣 it was the best experience I ever had with an insurance company!"
We responded:
"Thanks Bonnie! "
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Rosalia Jaramillo

May 24, 2024

5  out of  5
rating by Rosalia Jaramillo
"Wow! it was very good and different the way they work and how they treat customers! Carolyn and Josh are very efficient and friendly, I liked having found State Far and be able to communicate directly with an agent, since other insurance usually have different agents and you cannot always communicate with the same agent. Josh explained to me very well what I needed to know for homeowner insurance and Carolyn about cars insurance. They both did a great job and were very efficient and friendly. Thank you!"
We responded:
"Thank you Rosalia! "
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Emmanuel Kombi

May 16, 2024

5  out of  5
rating by Emmanuel Kombi
"My name is Emmanuel Kombi, and I served as the president of International Jumuiya, a nonprofit organization operating in Salt Lake City, Utah, and Buffalo, New York. I was looking for an insurance policy company, so I reached out to multiple companies. Eventually, I found State Farm, and they were able to assist me throughout the entire process. The agent I worked with was very kind and helpful, addressing any questions I had promptly. He ensured I understood all the requirements of the general liability insurance policy. Thank you so much! I would recommend State Farm to everyone."
We responded:
"Thank you Emmanuel! 😊"
Profile photo of Stephen Morris

Stephen Morris

May 10, 2024

5  out of  5
rating by Stephen Morris
"Cinthya and her staff have been my home, business, and auto insurance agency for many years. They are excellent. They are easy to reach, responsive, reliable, knowledgeable, friendly, and helpful."
We responded:
"Thanks Stephen! "
Profile photo of Lee Wyatt

Lee Wyatt

May 8, 2024

5  out of  5
rating by Lee Wyatt
"Over the past three days, Carolyn B. has gone above and beyond to help me out. I have been in touch with her for multiple issues each day, and each time, she has been extremely helpful, courteous, and cheerful. Frankly, she has made adding another car to my policy one of the most effortless experiences I have ever had. Thanks, Carolyn! You are AWESOME; keep up the great work!"
We responded:
"Lee, thank you for your kind words! We totally agree with, Carolyn’s awesome! "
Profile photo of Megan Michael

Megan Michael

April 25, 2024

5  out of  5
rating by Megan Michael
"They go out of their way to make my experience positive, even when the situation was less than ideal. I highly recommend Cinthya and her team!"
We responded:
"Thanks Megan! We’re glad we were able to help 😁"
Profile photo of Hannia flores

Hannia flores

April 19, 2024

5  out of  5
rating by Hannia flores
"First time getting insurance and I couldn't have done it without Cinthya Molina ! Well communication and will suggest great suggestions to what works best for you. ! Thank you 😊🙏🏼"
We responded:
"Yaay! Im so happy that we were able to help you with your first ever insurance experience! Thanks for trusting us! "
Profile photo of Kimberly Russell

Kimberly Russell

April 4, 2024

5  out of  5
rating by Kimberly Russell
"Carolyn Brinkerhoff is amazing. She is very professional and knowledgeable. I would absolutely recommend the Cinthya Molina Agency for all your insurance needs."
We responded:
"Thank you Kim! "
Profile photo of Brian Libbey

Brian Libbey

March 30, 2024

5  out of  5
rating by Brian Libbey
"Thank you, Cinthya, for all your assistance on Tuesday, 3/26! And Josh Velazquez was a great deal of help and a very nice, patient, and attentive account rep. It was a pleasure to meet and work with you both."
We responded:
"Brian, it was great working with you! We appreciate awesome customers like you! Thank you for your kind words! "
Profile photo of Briana King

Briana King

March 22, 2024

5  out of  5
rating by Briana King
"I was searching for a new Auto insurance after my current one was raised. I talked to Cynthia who was super easy to talk to and I was able to get a wonderful deal that fulfilled my needs. I also felt no pressure to go one way or the other which is one of the major reasons I chose to go with State Farm"
We responded:
"Briana, thank you for trusting us with your insurance needs and thank you for your kind words! "
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April Martinez

February 14, 2024

5  out of  5
rating by April Martinez
"Excelente servicio"
We responded:
"Muchas gracias 😁"
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Jeremiah Jones

January 10, 2024

5  out of  5
rating by Jeremiah Jones
"I needed to make a switch to a more customer focused and less confusing agency, I spoke with Carolyn on the phone over at Cinthya’s office and she made my life easy! She was extremely friendly, very helpful, patient, and kept the switch to State Farm nice and simple. I would recommend them to anyone!"
We responded:
"Thank you so much! We appreciate your kind works! "
Profile photo of Ali Aqa Sailani2021

Ali Aqa Sailani2021

November 22, 2023

5  out of  5
rating by Ali Aqa Sailani2021
"State Farm has the best customer service 👌"
We responded:
"Thank you Ali!"
Profile photo of James Staples

James Staples

September 25, 2023

5  out of  5
rating by James Staples
"I have had several issues come up and Cinthya has always been there to set me straight. I am very happy that I went with State Farm."
We responded:
"Thanks James!"
Profile photo of Carrie Manfrino

Carrie Manfrino

September 18, 2023

5  out of  5
rating by Carrie Manfrino
"Fabulous and incredibly helpful and informative. Josh is the best insurance associate and I highly recommend Statefarm in Utah!"
We responded:
"You’re so kind! Thanks Carrie!😊"
Profile photo of Dusty Bills

Dusty Bills

September 7, 2023

5  out of  5
rating by Dusty Bills
"I want to express my appreciation for the help that Carolyn Brinkerhoff & Cinthya Molina have provided me to get the most savings from my auto insurance. Their time & efforts have given me substantial savings. Very kind, very professional, and always there for me. Thanks!"
We responded:
"Dusty we appreciate your kind words! Thanks 😃"
Profile photo of Selena Walsh

Selena Walsh

September 1, 2023

5  out of  5
rating by Selena Walsh
"I have been very happy with the customer service and efficiency of State Farm. Carolyn has been my agent and she is so kind and knowledgeable! She has also helped some of my friends and family as well. Definitely recommend!"
We responded:
"Thank you Selena 😁"
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Jessica Welch

July 14, 2023

5  out of  5
rating by Jessica Welch
"Josh was awesome to work with! He made the whole process super easy and quick!"
We responded:
"Thank you Jessica 😁"
Profile photo of Kevin Martínez

Kevin Martínez

July 13, 2023

5  out of  5
rating by Kevin Martínez
"Josh was an excellent worker! Helpful and polite. He helped me with a change of coverage and guide me through all the steps of the process. He also replies fast with any other doubt about the policy. Very pleased with the service!"
We responded:
"Thanks Kevin 😃"
Profile photo of Heriberto Herrera (Eric)

Heriberto Herrera (Eric)

April 13, 2023

5  out of  5
rating by Heriberto Herrera (Eric)
"Cinthya and her team helped me with a very troubling part of my life when I had a car accident not too long ago. They helped me settle my claims and even went beyond to give me advice on how to handle my accident report and everything. Highly recommend and appreciate them!"
We responded:
"You’re to kind! Thank you!"
Profile photo of Abigail Jensen

Abigail Jensen

April 13, 2023

5  out of  5
rating by Abigail Jensen
"I had the bestest experience ever with Cinthya. She was patient, kind, and really made me feel listened too. In times like these it’s important to have someone you can trust…my person is Cinthya Melina! Highly highly recommend :)"
We responded:
"Thank you Abigail! "